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Cancellation and Refund Policy

Thank you for choosing Artis Aeris Pvt Ltd for your GIS, remote sensing, DGPS survey, drones survey, climate change, and certification course needs. We are committed to providing you with the highest quality services and training. Please take a moment to review our cancellation and refund policy outlined below.

Cancellation Policy

  • Cancellation Requests: If you wish to cancel a booked service, training course, or order, please contact our customer support team as soon as possible at []( or call us at +91 - 8209862423.
  • Cancellation Period: Cancellation requests can be accommodated within 48 hours of the original booking. After this period, cancellation may not be possible
  • Fees or Penalties: Cancellations made within the specified cancellation period will not incur any fees or penalties.
  • Late Cancellation: Cancellations made after the specified cancellation period may result in a forfeiture of the booking fee or a portion thereof.

Refund Policy

  • Refund Eligibility: Reports, services, or training courses once purchased on our portal are non-refundable, except in cases where explicitly stated otherwise in writing.
  • Exceptions: In rare cases of service failure or dissatisfaction, our support team will reach out to you to understand and address the issue.
  • Refund Processing Time: Refunds, if applicable, may take several business days to process, depending on the payment method and processing procedures of the respective financial institutions.
  • Refund Method: Refunds, if approved, will typically be issued using the same payment method that was used for the original transaction. Store credit may be offered as an alternative at our discretion.
  • Non-Refundable Services: In no event will Artis Aeris Pvt Ltd be liable to refund or compensate you or any other third party under any circumstance once the reports, services, or training courses have been availed.

We appreciate your understanding of our cancellation and refund policy. Please feel free to contact us if you have any questions or concerns regarding our policies or the services we provide. We are here to assist you and ensure your satisfaction.
Thank you for choosing Artis Aeris Pvt Ltd. We look forward to serving you and helping you achieve your goals in the field of geospatial technology and beyond.